MICROSOFT IDENTITY SECURITYAssessment · roadmap · pilot · migration

MFA & passkey readiness

Move beyond SMS and voice MFA—without disrupting the business.

Infotech helps organisations understand current authentication dependency, validate platform readiness and build a controlled route to passkeys and phishing-resistant MFA.

Why this matters

Stronger authentication is a programme, not a toggle.

Moving away from SMS and voice requires more than enabling passkeys. Organisations need to understand existing method registration, user and device readiness, policy dependencies, legacy applications, enrolment, recovery and support.

A readiness assessment creates the evidence and implementation sequence needed to strengthen authentication while managing user impact and operational risk.

Assessment scope

Eight areas that determine whether your migration will work.

1

Authentication methods

Identify who still depends on SMS, voice and other legacy methods.

2

Conditional Access

Review policy coverage, authentication strength and enforcement dependencies.

3

Device readiness

Validate Windows, mobile, browser and platform support for the intended methods.

4

Passkey readiness

Assess registration journeys, supported passkey types and user populations.

5

Temporary Access Pass

Confirm secure bootstrap, recovery and migration processes.

6

Application compatibility

Identify legacy authentication or application constraints before enforcement.

7

Pilot & migration

Define cohorts, communications, support and measurable success criteria.

8

Ongoing control

Establish monitoring, exception handling and continuous identity improvement.

The outcome

A practical route from current dependency to stronger enforcement.

The engagement can stop at assessment and planning, or continue through pilot, user migration, Conditional Access enforcement and ongoing identity-security management.

Delivery path

Start small. Prove the journey. Expand with confidence.

The right migration sequence depends on your users, devices, applications and current policies. Infotech builds the path around that evidence.

01AssessMethods · policy · readiness
02DesignTarget state · migration
03PilotCohort · journey · recovery
04Roll out & enforceAdoption · CA · monitoring

Start with clarity

Request an MFA readiness assessment

Start with a short discussion about your current Microsoft Entra ID environment, user population and authentication priorities.

Schedule an initial discussion