Website privacy notice

Last updated: 12 August 2026

1. Responsible party

Infotech IT Systems is the responsible party for personal information collected through this website. Privacy enquiries and requests may be sent to info@techit.co.za.

2. Information we collect

When you make an enquiry, we may collect your name, organisation, work email address, the topic you would like to discuss and the context you choose to provide. Please do not submit passwords, authentication codes or unnecessary sensitive information through the enquiry form.

The hosting platform may also process limited technical information required to serve and protect the website, such as request information, device or browser details, IP address and security logs.

3. Why we process personal information

We process information submitted through the website to:

• respond to your enquiry and understand the assistance you are seeking;
• assess whether Infotech’s services are suitable for your requirements;
• communicate with you about a prospective or existing legitimate business relationship;
• provide requested services and administer related business records; and
• operate, secure and improve the website and protect against misuse.

Submitting an enquiry is voluntary. If the requested information is not provided, we may be unable to respond meaningfully.

4. How information is protected

Infotech applies reasonable technical and organisational safeguards appropriate to the nature of the information and the risks involved. No internet transmission or information system can be guaranteed completely secure, so please use the enquiry channel only for the limited business information needed to start a discussion.

5. Sharing and service providers

Personal information is not sold. It may be disclosed to hosting, communication, security or professional service providers only where reasonably necessary to operate the website, respond to the enquiry, deliver a requested service or meet a legal obligation. Providers are expected to process information for the relevant purpose and with appropriate safeguards.

6. Retention

Personal information is retained only for as long as reasonably required for the purpose for which it was collected, a legitimate business requirement, a contractual requirement or an applicable legal obligation. Information that is no longer required will be deleted, de-identified or securely disposed of where reasonably practicable.

7. Your POPIA rights

Subject to POPIA and other applicable law, you may ask whether Infotech holds personal information about you and request access to it. You may also request correction or deletion of information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or unlawfully obtained, or object to certain processing where applicable. Infotech may need to verify your identity before acting on a request and may retain information where the law permits or requires it.

Requests may be sent to info@techit.co.za. You may also raise a concern with South Africa’s Information Regulator if you believe your personal information has been processed contrary to POPIA.

8. Cookies and analytics

Infotech has not enabled advertising trackers, behavioural profiling or optional website analytics for the initial launch. The website does not intentionally set non-essential analytics or marketing cookies. The hosting platform may use strictly necessary technologies and technical logs to deliver, secure and maintain the service.

9. Cross-border processing and hosting

The website and supporting service providers may use infrastructure located outside South Africa. Where personal information is processed across borders, Infotech will seek to use providers and arrangements that offer protection appropriate to the information and consistent with applicable POPIA requirements.

10. Changes to this notice

This notice may be updated when the website, service providers or information practices change. The current version and effective date will remain available on this page.